The National Payments Corporation of India (NPCI) has finally approved the Facebook-owned messaging platform “WhatsApp” to roll out its payments service in the country in a “graded” manner.
The declaration by NPCI came after the organization made a significant change to its regulations concerning the use of the Unified Payments Interface (UPI).
IDBI Bank announced the launch of banking services on WhatsApp that will enable IDBI Bank customers to avail various essential services such as account balance information, last five transactions, request for a cheque book and an email statement, interest rates, as well as details of IDBI Bank branches/ATMs in the vicinity, to begin with.
“WhatsApp Coronavirus Information Hub” has been initiated globally by WhatsApp in partnership with the World Health Organization, United Nations Children’s Fund, and United Nations Development Programme.
The Information Hub targets to provide simple, actionable guidance for health workers, educators, community leaders, nonprofits, local governments and local businesses that depends on WhatsApp for communication.
WhatsApp has also declared the donation of $1 million to the International Fact-Checking Network for coronavirus facts alliance.
Bharti AXA General Insurance, a private non-life insurer to be the 1st company in India to use Whatsapp chatbot. Through this service, the company initialized delivering policies and renewal premium to its customers.