Focus Merit

Tag: whatsapp

WhatsApp’s payments service gets NPCI permission

November 6, 2020
WhatsApp
  • The National Payments Corporation of India (NPCI) has finally approved the Facebook-owned messaging platform “WhatsApp” to roll out its payments service in the country in a “graded” manner.
  • The declaration by NPCI came after the organization made a significant change to its regulations concerning the use of the Unified Payments Interface (UPI).

IDBI Bank launches banking services on WhatsApp

October 20, 2020
IDBI Bank
  • IDBI Bank announced the launch of banking services on WhatsApp that will enable IDBI Bank customers to avail various essential services such as account balance information, last five transactions, request for a cheque book and an email statement, interest rates, as well as details of IDBI Bank branches/ATMs in the vicinity, to begin with.

WhatsApp partners with CyberPeace Foundation

September 7, 2020
WhatsApp partners with CyberPeace Foundation
  • The cyber security think tank CyberPeace Foundation partnered with the Facebook-owned WhatsApp to create awareness on cyber safety among students.

RIL launches WhatsApp chatbot to address rights issue queries

May 28, 2020
WhatsApp
  • Reliance Industries Ltd (RIL) has released a “WhatsApp chatbot” to address rights issue queries of its 2.6 million shareholders on the offering.

WhatsApp starts “WhatsApp Coronavirus Information Hub”

March 20, 2020
WhatsApp
  • “WhatsApp Coronavirus Information Hub” has been initiated globally by WhatsApp in partnership with the World Health Organization, United Nations Children’s Fund, and United Nations Development Programme.
  • The Information Hub targets to provide simple, actionable guidance for health workers, educators, community leaders, nonprofits, local governments and local businesses that depends on WhatsApp for communication.
  • WhatsApp has also declared the donation of $1 million to the International Fact-Checking Network for coronavirus facts alliance.

Bharti AXA General Insurance utilizes Whatsapp to deliver policy & renewal documents

February 28, 2020
Bharti AXA General Insurance

Bharti AXA General Insurance, a private non-life insurer to be the 1st company in India to use Whatsapp chatbot. Through this service, the company initialized delivering policies and renewal premium to its customers.